Terms & Conditions
I offer my commitment to provide the best service that I can to you and your horse. If you would like to participate in any of the services I offer, you would need to complete a Registration Form. This is necessary for insurance purposes and is a confidential form and kept secure. It can be completed on our first session or in advance.
Since spaces are limited, I respectfully ask you that should you need to cancel your booking within 48 hours, 50% is payable. Within 24 hours the full amount will be due. Cancellations need to be made by phone call, or a voice message can be left, and should not be made by email or text. This is to ensure that I receive the message and it allows clients who are waiting for an appropriate space to have the opportunity to proceed. A missed or no-show will be charged at the full rate. There are certain exceptions to this policy and will depend on individual circumstances.
I work in all weathers unless it is dangerous to do so. Sometimes doing ground work or some off horse exercises can be viable options if the weather permits us from doing what we had planned.